View21 VW11FVRHD50 £199.99

1st Oct 2012 | 08:30

View21 VW11FVRHD50

BBC iPlayer and Freeview+ HD are joined by a 500GB hard disk

TechRadar rating:

3 stars

Like:

BBC iPlayer app; 125-312 hours' recordings; Picture quality; Slick Photo smartphone app;

Dislike:

Lacks Wi-Fi; Needs third tuner; Confusing recording clashes; Stumbling Play smartphone app;

Introduction

The View 21 brand is Goodmans in all but name, and we're hoping this high-capacity Freeview+ HD recorder – which appears in the wake of the headline-grabbing YouView – is indicative of the good value Goodmans of old.

One of three products in the View 21 range of Freeview+ HD gear, the VW11FVRHD50's 500GB hard disk gives it something on both its siblings, a 250GB version and a simple set-top box.

All have notable smart features – access to the BBC iPlayer and a 'watch recordings anywhere' smartphone app being the highlights – though the VW11FVRHD50 isn't much to look at.

View21 VW11FVRHD50 Freeview+ HD recorder review

If anything it appears upturned, with a thick silver rim around a curved, gloss black plastic shell atop, though it ought to be easy enough to store in an AV rack.

Key features

The thrust of the VW11FVRHD50 is its recording capabilities. A stated 312 hours of TV programmes (that lowers to 125 hours for HD, mind) can be squeezed onto that 500GB hard disk, which also enables 'pause-and-rewind live TV' features and the setting of series links, buffers either side of the recordings (though only for a few minutes – a rain-delayed Grand Prix will still vex) and other Freeview+ niceties.

It's got two tuners, which means two programmes can be recorded at once, though only if you watch one of them.

If you're the kind of person who has dispensed with live TV already, then that can be limiting. Virgin Media's TiVo box, for instance, has three tuners, and, in our experience, all three chug away simultaneously all too often.

The VW11FVRHD50 can be networked, albeit only via a wired LAN port, but that's a must-do since it awakens both a selection of inbuilt apps (BBC iPlayer, YouTube, Twitter and Flickr), and two smartphone apps that integrate with the VW11FVRHD50; View21 Play & View21 Photo.

Once downloaded (19.3MB and 7.9MB, respectively) to a smartphone (in our case, an iPhone 3GS), the Play app theoretically ports the VW11FVRHD50's recorded contents to anywhere on the same network; basically, someone can watch a recording of MasterChef upstairs while someone else continues to watch EastEnders downstairs, for example.

View21 VW11FVRHD50 Freeview+ HD recorder review

Less exciting is an option to watch live TV, though this app arguably makes more sense on a tablet, which happily it's also available for.

Play is at its best when it's merely used to navigate both the EPG and the Library of recordings since the 'real' remote is poor. It's not so much that it's a tad slow to relate commands to the box, but more it's a listless design; the volume and channel buttons are large enough, but the Guide button is hidden, and so too the 'back' button.

In our test the Play app did indeed access the library of recordings, but proved very slow to connect.

Only dealing in completed recordings, in our test we couldn't get the volume to stream at all, and the video ended suddenly after a few frames, and that was after taking a few minutes to load.

Meanwhile, the in-app instruction to play a recorded item on the TV worked fine. Eventually we did get a recording of Grand Designs to stream, but it was unstable, with many freeze-ups and interruptions in the video, though the audio played all the way through.

Put simply, the Play app didn't prove fit-for-purpose in our review (using an otherwise idle 30MB broadband network).

View21 VW11FVRHD50 Freeview+ HD recorder review

The Photo app, meanwhile, proved reliable. Merely select which source of photos on your phone you want to display (say, a specific folder, or the camera's roll), and thumbnails are instantly loaded. Press a photo and it appears on the TV screen within about three seconds, lain-over live TV even. Excellent work.

Recordings

During our test we set three simultaneous items to record from the EPG, with the obvious conflict dealt with by the VW11FVRHD50 giving us a choice to cancel one of the three. It didn't find any alternate broadcasts in the next eight days, but we're told it does look for such events.

More worrying was when we chose just two simultaneous programmes to record, something that's well within this box's talents; we were told to choose between the two programmes and the live channel we were watching, despite the fact that we were actually watching one of the programmes being recorded. Now that's just confusing.

While inspecting a list of recordings, we're given the option to press the Library button, but on doing so some generic thumbnail-like icons appear for each programme, simply denoting the genre of each programme amid a slightly different graphical weighting. It's an extra layer of presentation, and it's pointless.

View21 VW11FVRHD50 Freeview+ HD recorder review

User interface & Apps

As with most 'smart' greats these days, almost all the box's native options are presented to look like apps.

View21 VW11FVRHD50 Freeview+ HD recorder review

They're strung across the middle, the top and sometimes the bottom of the screen, and include options for All Channels, Radio, Library, BBC iPlayer, YouTube, Twitter, Flickr, Apps Portal, and individual icons for genres (children's, education, sports … there are far too many).

One thing we noticed was that while using the EPG, the only way to get to the 'apps' level – essentially the HQ of the entire user interface – is by scrolling up to BBC One and above. A bit of a pain if you happen to be watching ITV+1, some thirty channels beyond, and suddenly get a desire to watch YouTube.

The apps on offer just about do enough to impress, with the BBC iPlayer offered alongside YouTube, Flickr and Twitter.

View21 VW11FVRHD50 Freeview+ HD recorder review

Confusingly, there is an icon beside these four app icons for engaging the Apps Portal, though all that does is show a siphoned-off repeat of those same four apps.

We're guessing it's for future additions of apps, which ought – in our view – to include catch-up TV apps for the terrestrial channels, and nothing more. Here's hoping it never gets cluttered by foreign-made news services, games and fitness video apps; its simplicity is a major plus-point.

The EPG itself is a seven-channel strong list over two hours, with a natty blend of black and grey with pink, blue and orange highlights.

View21 VW11FVRHD50 Freeview+ HD recorder review

Recordings can be set at the touch of one button, though you then have to choose between recording once, or the entire series.

View21 VW11FVRHD50 Freeview+ HD recorder review

The pause-and-rewind live TV option can be tweaked to work to 30, 60, 90 or 120 minutes, while recordings can be set to render, by default, in HD where it's broadcast as such.

View21 VW11FVRHD50 Freeview+ HD recorder review

Verdict

A decent enough Freeview+HD recorder at its core, but have a couple of apps been stitched-on to push up the price?

Arguably, it's the 500GB hard disk that will attract most, but despite the presence of the BBC iPlayer and a nifty app that can throw photos at the TV, this isn't the polished performer we'd hoped.

We liked

Picture quality at 1080p output is excellent, with recordings equally impressive and standard definition channels clean and always watchable.

The Photo app impresses in its speed and simplicity as it throws at the TV any photo stored on a smartphone, and although the apps on the box itself are limited, there's an argument to say that on an everyman product such as this, that's a good thing.

Who really needs more than the BBC iPlayer and YouTube, anyway?

We disliked

This is a pricey box that seems ripe for discounting, given the competition.

The specs make it appear decent value on paper, but without Wi-Fi or a third tuner the flexibility in daily use is limited.

A couple of niggles means it struggles with two tuners; instructions are given to re-arrange recording schedules needlessly if you happen to be watching a channel which you want to record.

The remote is poor and while the Play app rectifies that somewhat, it merely informs of recording clashes, not offering any solutions.

That app also struggled to stream from the recordings library during our test.

We're also disappointed that this networked product doesn't indulge in any kind of digital file networking, or even simple playback from a USB thumbdrive.

Final verdict

It remains to be seen if YouView does sweep away Freeview+HD boxes, but over-priced, so-called smart boxes such as this one will struggle to stem that tide.

You could make a case for its thoroughly disappointing Play app being a mere extra feature, and therefore beyond much criticism, but apps like this do offer a genuine reason to buy, so its failure in our test is decisive.

Not so the excellent Photo app, and picture quality is beyond reproach, but there are just a few too many niggles for us to be comfortable living with the VW11FVRHD50.

While the YouTube app used here isn't nearly as slick as on other platforms, we do prefer the 'less is more' approach to apps that gives us what we want, and nothing more; the mighty BBC iPlayer is still the only app in town for most people.

View21 VW11FVRHD50 Freeview+ HD recorder review

And while it will do a reasonable job in most living rooms, the lack of Wi-Fi and a third tuner make the VW11FVRHD50 appear far from mighty – though it's the high price that takes it down a full mark.

Also consider

At this high price the real adversary isn't other Freeview+ HD recorders, but the recent YouView box from Humax, the DTR-T1000.

That brand also supplies a better Freeview+ HD box, the HDR-Fox-T2.

Within its genre, competitors include Toshiba's HDR5010, which features Freeview+ niceties, digital file networking and HDMI switching over a 500GB hard disk, while the TVonics DTR-HD500 offers Freeview+, HDMI switching and extensive voice guidance for blind and partially-sighted people.

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