SMS SOS: BlackBerry 10 users reporting message issues after latest update
31st Jul 2013 | 19:40
Is this part of the BlackBerry experience?
According to N4BB, a maintenance release for BlackBerry 10.1 has stymied the messaging attempts of a decent portion of the BB10 userbase.
Users have reported an inability to use messaging, while others claimed the update has erased their message history, leaving them unable to see what people said in the past, or are even texting them today.
While it's not uncommon for OS updates to cause issues for some users regardless of the device, accidentally removing functionality like the ability to send SMS texts is an bad omen for the re-emerging BlackBerry.
Now, even if only a minority of BB10 users are feeling the effects of the message-eating update, the company is making life difficult for those who adopted the fledgling OS.
The update hasn't yet hit U.S. consumers (it's due later this summer), but others around the globe in places like Canada, Europe and some Asian markets are feeling the burn.
BlackBerry is looking into the issue, but these types of growing pains won't win the company any favors from those thinking about making a switch any time soon.