HTC Gingerbread farce is undermining Android $400

15th Jun 2011 | 13:31

HTC Gingerbread farce is undermining Android

HTC's mixed messages over Desire update are a joke

TechRadar rating:

4.5 stars

We have to drop the score of this phone as it's simply ageing now and is bettered by the S3 - but rest assured, with ICS it's still a stunning phone.

Like:

Super-fast reaction times; Slim design; Ridiculously clear screen; Clear call quality; 1080p video recording;

Dislike:

Flimsy back cover; Poor keyboard layout; Samsung Apps portal

Some customers must be thinking HTC's engineers were schooled at Hogwarts - after all, they've witnessed the phone manufacturer managing to create a secret stash of memory on every HTC Desire in the world in less than 24 hours.

That's the only explanation I can come to after watching the Android 2.3 car crash on HTC's Facebook page.

Yesterday's news that the HTC Desire, one of its most popular phones and the handset that propelled it (and Android) to the forefront of the smartphone game, wouldn't be getting Android 2.3 was devastating to many that were waiting for all the goodies the new version would bring.

But I was willing to accept the explanation: HTC discovered there wasn't enough memory on board, and it would be the stupidest move conceivable to tout an update that it knew couldn't ever be delivered, so it made sense to own up sooner rather than later.

Of course, it IS possible to get Android 2.3 on a Desire... just ask the thousands of custom ROM users that have been rocking the upgrade for months. It's the Sense overlay that sucks the additional power, so I assumed that in a bid to make sure it didn't offer any kind of poorer experience, HTC took the safe option.

Then today, hours after the first Gingerbread admission, we get the news : 'Oh, sorry, it turns out we CAN bring Android 2.3 to the Desire. Our mistake'.

Did an engineer hold a Flyer upside down when reading the results of a test? Was this the biggest Frape of recent times? Or is HTC just so naive that it thinks it can upset a whole boatload of consumers and then happily show it was bluffing at the merest hint of unrest?

HTC needs some more Sense

Usually, I'd label this a climb down - a manufacturer making a decision and then reneging due to the unexpected backlash. But there's no way that HTC could have thought that consumers weren't going to care about the lack of an upgrade, so I am totally and utterly baffled by this decision.

HTC MUST have seen the pain networks went through last year with the delayed Android updates - consumers getting increasingly irate on forums at perceived idiocy and apathy and in extreme cases leaving the network altogether, so I assumed it was a lesson learnt and brands would know not to mess around with mixed Android messages again.

And what's worse is that the upgrade isn't that important in the grand scheme of things. Sure, there are some fancy new tricks for your phone with the Android 2.3, but most users won't even be aware there's an upgrade in the ether, let alone be able to appreciate any benefit it may bring.

So HTC, for the sake of Android's advancement and to stop consumer outrage at the Google mobile platform, please work out whether one of the phones YOU designed for an OS YOU were instrumental in creating is capable of running an update before you decide to make a big announcement about it.

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